News for Wednesday, Oct. 30, 2013       Go to Current News Page

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Apple Notes/Tip on New 13in MacBook Pro (Retina) Keyboard/Trackpad Freeze
(Info/Tip from Apple support)

Apple is aware of rare circumstances where the built-in keyboard and Multi-Touch trackpad may become unresponsive on (Late 2013) 13" MacBook Pro with Retina display and is working on an update to resolve this behavior.

If you experience this issue, reset the keyboard and trackpad by closing the computer's display for approximately one minute and then open it.

(Update: On Nov. 7th, Apple posted an EFI firmware update to address this problem.)

Apple/products related News/Reviews/Updates/Tips/PR:

New/Updated Apple Support/How-To/Troubleshooting Articles:

Recent Articles/Tips/Tweaks/Reviews:
Listing/links of updates, mod/upgrade articles, tips and reviews you may have missed.

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Previous News Archive Summary:
    Tuesday Oct. 29th, 2013 News Archive
  • Two Reviews of 13" Late 2013 MacBook Pro (Retina)
  • Apple hit with class action over alleged faulty iMac screens
  • Six Known Issues With OS X Mavericks and How to Fix Them
  • Final Cut Pro X "Cannot Allocate Memory" Error
  • Amazon Cloud Player for Mac OS X 10.6 or later
  • Pacifist 3.2.2 (bug fixes and more)
  • In-Depth iPad Air Review
  • Apple Configurator 1.4.2
  • New/Updated Apple Support/How-To/Troubleshooting Articles:
    - About Wireless Diagnostics
    - Using Activity Monitor to read System Memory & determine how much RAM is being used
    - OS X Mavericks: Home folder appears to be different after completing Setup Assistant
    - How to install OS X on multiple computers
    - OS X: Traffic Button Can't Be Selected in Maps
    - OS X: How to connect with File Sharing using SMB
    - OS X: How to start up in single-user or verbose mode
    - OS X Mavericks: Updating disc-installed versions of Apple apps via Mac App Store
    - OS X Mavericks: System Requirements
    - OS X: "Failed to find service connection url" message when using Mac App Store
    - Mac App Store: "Cannot connect to the App Store" errors
    - Unsupported 3rd-party add-ons may cause Safari to quit or have performance issues
    - iCloud: Managing your iCloud storage
    - iCloud: Troubleshooting iCloud Contacts
    - iCloud: Troubleshooting Documents in the Cloud
    - iCloud: Troubleshooting iCloud Bookmarks and Reading List
    - iLife: System requirements
    - Apple TV: How to install a configuration profile
    - About Apple Configurator 1.4.2
    - Using Keynote Remote

For links to older news pages, see the Archives.

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